Manage your Gold Loan in My Account

Manage your Gold Loan in My Account

Track your gold loan account on our customer portal

Bajaj Finance Limited offers a loan against your gold jewellery that comes with simple eligibility criteria and minimal documents.

If you have a gold loan and are looking for more information about your ongoing loan, you can visit our customer portal – My Account. Sign-in to explore a host of self-service options on the go.

  • Check loan details

    Check loan details

    View details of your pledged gold jewellery, maturity date, the total amount due and more.

  • Download statement

    Download statement

    Get the statement of account and other documents without any branch visits.

  • Manage payment

    Manage payment

    Make interest payments or part-prepay your loan in a few clicks.

  • Renew your loan

    Renew your loan

    Extend the loan tenure of your ongoing gold loan in a hassle-free online process.

  • Get a top-up loan

    Get a top-up loan

    Apply for a top-up loan and get extra funds with ease.

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  • Check your gold loan account

    Visit our customer portal – My Account to find details of your ongoing loan.

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Get in touch with us

If there is a query or a concern, you can reach out to us in one of the following ways:

  • Visit our Help and Support section for online assistance.
  • If there are fraud complaints, please contact our helpline number on +91 8698010101.
  • You can download the Bajaj Finserv app from Play Store/ App Store to connect with us.
  • Find our branch nearest to your location and get your queries resolved.
  • You can connect with us by visiting our Reach Us page
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No charges on foreclosure

No charges on foreclosure

You can foreclose your ongoing gold loan without paying any additional charges. However, if you close the loan within seven days of booking, you have to pay the interest amount for minimum seven days.

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Frequently asked questions

How can I find out the next interest payment date for my gold loan?

You can view the due date for your next interest payment by following these simple steps:

  • Click on the ‘View your loan details’ option to go to our customer portal – My Account.
  • Sign-in with your registered mobile number and an OTP.
  • Verify your details with the date of birth and proceed.
  • Select the loan account number from the ‘My Relations’ section.
  • Find details such as due date, outstanding loan amount, and more.

View your loan details

Are there any charges applicable on renewal?

When you renew your ongoing gold loan, you need to pay the stamp duty charged as per your respective state laws. Apart from this, you have to also pay processing fees while renewing your gold loan.

Renew your gold loan

What is a top-up loan and what are the charges I need to pay to avail of this service?

If your loan eligibility is more than your current outstanding amount with Bajaj Finance Limited, you can get the balance amount as a top-up loan.

You need to pay only the stamp duty charges as per your respective state laws and the processing fee while applying for a top-up.

Apply for a top-up loan

When do I get my top-up loan amount?

You’ll receive your top-up loan amount in your registered bank account within one business day of your request submission.

Why am I unable to foreclose my gold loan online?

When you decide to foreclose your gold loan, you can make an online payment. However, you can’t pay the entire outstanding loan amount as some balance amount remains unpaid. This balance amount can only be paid at your gold loan branch.

Since you need to pay a certain part of the outstanding amount at our branch, therefore you can’t close the loan online.

Please note that you can foreclose your gold loan anytime without paying any additional charges. However, if you close the loan within seven days of booking, you have to pay the interest amount for minimum seven days.

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