Manage your Flexi Loan in My Account

Manage your Flexi Loan in My Account

Track your Flexi Loan account in our customer portal

With select unsecured loans from Bajaj Finance Limited, you get the option to choose from three variants – Term Loan, Flexi Term Loan, and Flexi Hybrid Loan.

Unlike a regular term loan, our Flexi variants offer you a host of additional benefits that include unlimited withdrawals from your available loan limit, part-prepaying your loan at no extra cost, and more. These benefits allow you to manage your loan repayment as per your financial situation. You can explore all these features and much more by visiting our customer portal – My Account.

Sign-in to get these benefits on the go.

  • Funds withdrawal

    Funds withdrawal

    Get funds whenever you need them from your available Flexi Loan limit in just a few clicks.

  • Part-prepayment at no additional cost

    Part-prepayment at no additional cost

    Pay a part of your loan ahead of schedule without paying any extra fees.

  • Loan statement

    Loan statement

    Get your Flexi Loan statement in just a few clicks and track your transactions with ease.

  • Manage your bank account

    Manage your bank account

    Update your repayment and drawdown account online to ensure hassle-free EMI payments and withdrawals.

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  • Check your Flexi Loan account

    Sign-in to our customer portal in two simple steps and track your loan details easily

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Get in touch with us

In case of a query or a concern, you can reach out to us in one of the following ways:

  • For online assistance, visit our Help and Support section.
  • In case of fraud complaints, please contact our helpline number on +91 8698010101
  • You can download our app from Play Store/ App Store to connect with us.
  • Find our branch nearest to your location and get your queries resolved.
  • You can connect with us by visiting our ‘Reach Us’ page.
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Know all about the applicable fees and charges

Unlike a regular term loan, you can part-prepay your Flexi Loan without paying any additional charges. However, there are a few fees and charges that are applicable to your Flexi Loan.

You can check our website, app, or loan agreement to know about the complete list of fees and charges related to your Flexi Loan and keep yourself updated with changes if any.

Check the complete list of fees and charges

  • Annual maintenance charges

    Annual maintenance charges

    When you choose our Flexi variants, you will be charged an additional fee every year to keep your loan account active and continue to use additional services such as our withdrawal and part-prepayment facilities. This fee is known as the annual maintenance charge.

  • Foreclosure charges

    Foreclosure charges

    When you have surplus funds and you wish to pay your entire outstanding loan amount in one instalment, you can use our foreclosure facility.

    However, if you choose to close your Flexi Loan early, you will have to pay additional charges known as foreclosure charges.

  • Bounce charges

    Bounce charges

    In case you do not have sufficient balance in your registered bank account or are facing any technical error and fail to pay your EMI on its due date. In such a situation, you will be charged an additional fee called penal interest or bounce charges.

Easy access for corporates

Corporate customers can sign-in with mobile number or email ID, and date of incorporation and manage their Flexi Loan account easily.

Frequently asked questions

Why is my withdrawal facility blocked?

There are several reasons due to which your withdrawal facility gets blocked:

  • In case you have any overdue instalment on your loan account, your drawdown facility gets blocked. In such case, you can clear all your dues before placing any withdrawal request.
  • This facility also gets blocked due to our internal risk policy such as low CIBIL Score, credit behaviour across financial institutions, repayment history and other factors checked by our risk team.
  • If your withdrawal amount is higher than your current available limit or due to any connectivity issue.
  • In case your reason is not there in the above-mentioned list, you can raise your query with us by using our raise a request facility.

Raise a Request

After placing a withdrawal request, how much time does it take to receive funds in my bank account?

If you place any withdrawal request before 4 p.m. on weekdays, i.e., Monday to Friday, you will receive funds in your registered bank account on the same day. However, if you place any request after 4 p.m. or on Saturdays or national holidays, you will receive the requested funds on the next working day.

In case of any delay, you can raise your concern using our raise a request facility.

Raise a Request

Do I need to pay any additional charges when I use the withdrawal facility?

Our Flexi variants allow you to withdraw funds as many times as you need from the available limit during the loan tenure. You can do this without incurring any additional fees.

However, when you choose any of our Flexi variants, you will be asked to pay an additional fee every year known as annual maintenance charges. This fee is charged to ensure that you can use additional facilities of your Flexi Loan account, such as part-prepaying at no extra cost and multiple withdrawals.

How many times can I withdraw funds from my Flexi Loan account?

You can withdraw funds as many times as you need from your available limit during the loan tenure.

When and how can I pay my Annual Maintenance Charges (AMC)?

The annual maintenance charge is an additional fee you need to pay every year if you opt for any of the two Flexi Loan variants. This amount gets auto-deducted from your repayment bank account.

To ensure that you do not miss the due date, you will receive a reminder SMS on your registered mobile number five to seven business days in advance. This will help you in maintaining sufficient balance in your bank account.

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